The NSEMM - Payroll Outage – Incident details

Payroll Outage

Resolved
Partial outage
Started 9 months agoLasted 14 days

Affected

Financial Systems

Degraded performance from 7:45 PM to 6:45 PM, Operational from 7:45 PM to 6:45 PM

Finance System

Operational from 7:45 PM to 6:45 PM

Payroll

Degraded performance from 7:45 PM to 6:45 PM

Community Education Networks

Partial outage from 7:45 PM to 6:45 PM

East Midlands

Partial outage from 7:45 PM to 6:45 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently experiencing a temporary outage with our payroll system. This will not affect your scheduled pay - payments will still be processed on time.

    However, as payroll processing and clock-ins are typically managed in the ENCEM project during shifts, there may be a delay in the availability of payslips and invoices. We apologise for any inconvenience and appreciate your patience while we work to resolve this issue.

    For further updates, please check back here. If you have any concerns, feel free to contact support.